Support

In the app, tap the "Forgot password" link on the sign-in screen. We'll send a reset link to your registered email address. If the email doesn't arrive within a few minutes, check your spam folder or email support@chatwithx.app.

In the app, go to Settings → Account → Delete Account. After confirmation, your account and all chat history are permanently deleted within 30 days. Logging in with the same email during that window cancels deletion. If you don't have app access, email us from your registered email address at support@chatwithx.app with the subject "Account deletion request" and we'll process it within 48 hours.

Subscriptions are managed through the Apple App Store. On your iPhone, go to Settings → [Your Name] → Subscriptions → ChatwithX and tap "Cancel Subscription". The cancellation takes effect at the end of the current billing period; you'll keep premium access until then. Refund requests are subject to Apple's refund policy.

Check the following in order: (1) Go to Settings → ChatwithX and make sure Microphone permission is enabled. (2) Use your device in normal mode, not silent. (3) Make sure your internet connection is stable — voice chat uses WebRTC and needs low latency. (4) Fully close and reopen the app. If the issue persists, email support@chatwithx.app with your iOS version, ChatwithX version, and when the problem started.

Currently Turkish and English are fully supported. In both languages, personas understand cultural nuances, idioms and everyday expressions. You can switch languages mid-conversation and the persona continues seamlessly while keeping its character.

If you encounter an inappropriate response, tap the flag icon next to the message to report it. For bug reports, email support@chatwithx.app; if possible, include a screenshot, the exact steps you took, and your device info (model, iOS version, app version). We review all reports within 48 hours and prioritize serious content violations.