Everything you wonder, on one page.

ChatwithX is a mobile application offering more than 140 AI-powered personas( start with 34 personas) designed to accompany you across different areas of your life. Across eight main categories — from career development and mental health support to nutrition and hobbies — you can communicate via text or voice with conversational companions, each with deep expertise in their own domain. The platform is available 24/7 and offers a culturally adapted experience in Turkish and English.

Each persona is built upon a four-layer knowledge base covering platform principles, category rules, domain expertise, and persona-specific content. This architecture produces responses that account for cultural context, idiom, emotional tone, and conversational sensitivity. Personas retain context and provide more accurate responses as conversations deepen. Our aim is not a general-purpose assistant, but a recognizable companion in each specific domain.

We offer services under eight main categories: Mental Health, Professional Development, Life Coaching, Health and Wellness, Hobbies, Friendship, Relationships, and Social Support. Our launch version begins with 34 carefully crafted personas, including featured companions such as Denge Noktası, Anxiety Coach, Kanka, CV Master, Meditation, Expat, and Abla. Our roadmap of more than 140 total personas will be rolled out in phases.

Yes. Voice chat operates through a system that adjusts emphasis, rhythm, and pacing based on the subject matter and emotional tone. Rather than a robotic output, you receive a character-driven experience responsive to conversational context. The user taps the microphone to speak and receives a voice response in return. You may switch between text and voice chat at any time.

Yes. An independent conversation history is maintained with each persona, and you can initiate a new conversation with another persona from the main screen at any time. Previous conversations are preserved; each persona retains its own context. Drawing on different personas according to your needs is a core design principle of the platform.

Yes. You may switch between Turkish and English mid-conversation; the persona adapts to the language change and continues the exchange seamlessly. In both languages, we provide an experience adapted to cultural nuances rather than a surface-level translation.

ChatwithX is currently available as an iOS (App Store) and Android (Google Play) mobile application. A web application is not yet offered; all access is provided through mobile. The minimum required version is iOS 15.0 or Android 8.0.

No. Our personas communicate in real time with AI models running on secure servers; therefore, the application’s functions require an internet connection. You can view your previous conversation history offline, but an active connection is required to begin a new conversation.

No. ChatwithX is not a clinical therapy service, medical diagnosis, or treatment tool, nor is it intended to be used as such. The platform offers conversational support, information, and alternative perspectives across different areas of life. For serious mental health concerns, medical conditions, or decisions requiring professional expertise, consultation with a licensed practitioner is required. We are designed to fill the gap between professional support and solitude, not to replace the expert.

Our personas in the mental health category are equipped with ‘P0’ level crisis protocols aligned with international clinical standards. When a persona detects signs of suicidal ideation, self-harm, exposure to violence, or acute crisis, it shifts to a safety-first priority and directs the user to the relevant emergency support lines in Turkey: Suicide Prevention 182, Emergency 112, Women and Children Support 183, Addiction Counseling 191. Extended message allowances apply to these personas; support is never interrupted.

Your conversations are encrypted in transit and at rest, and belong solely to you. Your messages are shared only with our AI provider (OpenAI) to generate responses; your content is not used for model training, processed for advertising, or shared with any other user. Information may be disclosed to competent authorities only where legally required (such as a court order) and only to the required extent. Our staff cannot routinely access your conversations; access occurs only upon your explicit request or when a security review requires it, in a limited and audited manner.

Yes. ChatwithX operates in full compliance with Turkey’s Personal Data Protection Law No. 6698 (KVKK) and the European Union General Data Protection Regulation (GDPR). Your data is processed solely for the purpose of providing the service, within the framework of explicit consent and legal basis. A designated Data Protection Officer (DPO) serves in our organization, and every user may exercise the rights of access, rectification, portability, and erasure. A detailed Privacy Policy is published on our website.

Yes. You may submit a permanent data deletion request via the ‘Delete My Account’ option in the in-app Settings section. Once the request is received, your account and all associated conversation data will be irreversibly removed from our systems within 30 days. Accounting and billing records subject to statutory retention obligations will be retained for the periods required by applicable legislation.

AI outputs may occasionally contain erroneous, incomplete, or outdated information by the nature of their training data and underlying models. For significant decisions concerning health, law, finance, or technical matters, we recommend that you always seek verification from a qualified professional. Across our platform, users are reminded in each relevant context that responses do not substitute for professional advice.

We take this matter seriously. Our platform’s design principles are built upon not distancing users from real human relationships, encouraging the pursuit of professional support, and detecting and informing users of excessive usage patterns. When intensive use is detected, the system suggests breaks and offers reminders supporting a return to social bonds. Personas are designed to avoid dependency-inducing rhetoric such as ‘I’m your only friend’ or ‘you don’t need anyone else.’

No, basic use is free. Between 15 May 2026 and 15 June 2026, the platform is offered entirely free of charge, with unlimited access to all personas and features. Effective 16 June 2026, our two-tier structure of Freemium and Premium will enter into force. The Freemium plan will remain free, offering access to all categories with a daily allowance of five messages.

The Premium subscription is offered at 7.99 USD monthly or 79.99 USD annually (approximately 16 percent discount on the annual plan; a monthly equivalent of 6.66 USD). Premium includes unlimited messaging, priority access to all personas, advanced voice chat, conversation summary and archiving features, early access to new personas, and an ad-free experience. Regional pricing is determined automatically under the applicable country rules of the Apple App Store and Google Play.

The Founding Member campaign is a special program designed for the first 1,000 paying users who place early trust in the platform. These users retain their Premium rights at a lifetime fixed price of 4.99 USD per month, even after standard pricing enters into force. The campaign runs between 20 May and 15 June 2026, and will end once the 1,000-seat quota is filled. Participants are granted a profile badge, an invitation to the private community, and early access to upcoming features.

No. The daily five-message limit applies only to standard personas within the Freemium plan. For crisis personas in the mental health category, the limit is set at 10 messages per day; as these personas serve a vital safety function for the platform, additional allowance is provided. No limits apply to Premium subscribers across any persona. Furthermore, new users are entitled to unlimited usage during their first five days.

Yes. Freemium users can earn additional message allowances by completing daily ‘Daily Quest’ tasks: granting notification permission, referring a friend, and rating the application each correspond to one additional message, yielding a total bonus of three messages per day. This mechanism is designed as a form of appreciation for users who contribute to the platform’s ongoing improvement.

Because your subscriptions are managed via the Apple App Store and Google Play, cancellation is performed through the account settings of the relevant platform. Following cancellation, your account retains Premium rights until the end of the billing period. Refund requests are subject to Apple’s and Google’s own policies; ChatwithX cannot process refunds directly but will assist in forwarding the user’s request to the authorized party. In EU member states, a 14-day right of withdrawal from initial purchase is guaranteed by law.

While a preferential plan for students is not currently offered, our B2B Team plan is available for corporate clients acquiring 50 or more seats. For companies within our corporate wellness program, we offer 6 USD per employee per month on an annual agreement, an administrative panel, and anonymized usage reporting. For detailed information, please contact hello@chatwithx.app.

Our platform operates with AI providers that meet industry standards of security and ethics. Each persona is supported by a customized knowledge base (RAG architecture) built on top of a foundational AI model. We evaluate and deploy different models with regard to quality, cultural sensitivity, and safety requirements. Our flexible, multi-model architecture — not reliant on a single provider — ensures service continuity.

Our knowledge base is built on a four-tier hierarchy: platform principles (L1), category rules (L2), domain expertise (L3), and persona-specific content (L4). Comprising more than 200 content files in total, it draws from sources prepared jointly with subject-matter experts and tested for linguistic and cultural soundness. Mental health content is prepared with licensed clinical psychologists; career content with HR specialists; and nutrition content with dietitians.

No. User conversational data is under no circumstances used in the training of external AI models. The enterprise agreements we hold with Anthropic, OpenAI, or similar providers categorically prohibit the transfer of customer data for model training. The platform processes only anonymized and statistical usage metrics (such as persona engagement frequency and response times) for the purpose of improving service quality.

User data is stored on a cloud infrastructure holding industry-standard security certifications (ISO 27001, SOC 2). For users in the European Union, data is processed in European data centers as required by GDPR; for users in Turkey, data is maintained on authorized servers in compliance with KVKK. All data is kept encrypted (both in transit and at rest) and is subject to regular security audits.

ChatwithX was developed by a multidisciplinary team specializing in artificial intelligence, product development, clinical psychology, and cultural communication, following a development process of over two years. The product has been refined through user research conducted in Turkey and Europe, feedback from a clinical advisory board, and extended closed beta testing. For corporate details and team information, please consult the ‘About Us’ section on our website.

The shared contact channel for members of the press, content creators, potential partners, and corporate clients is info@chatwithx.app Press kit requests, interview opportunities, event sponsorship, and B2B partnership inquiries are routed through this address to the relevant teams. Our response time is two business days.

User feedback is a primary input for our product development process. You may reach us through the in-app ‘Settings > Feedback’ section, the contact form on our website, or directly at info@chatwithx.app . Complaint-level submissions are reviewed by the Head of User Experience and are responded to within five business days. For serious privacy or security concerns, you may write to support@chatwithx.app

Ideas from you shape the evolution of our platform. You may share your suggestions through the in-app Feedback section or via our social media channels. In addition, by applying to our regular user interview program, you may engage directly in dialogue with our product team; applications for this program are received at info@chatwithx.app

The Terms of Use, Privacy Policy, Cookie Notice, and KVKK Disclosure Text are accessible at all times in the footer of our chatwithx.app website and in the in-app ‘Settings > Legal’ section. Any material changes to the policies will be communicated to you by email and in-app notification at least 30 days prior to the effective date.

Our roadmap comprises three main themes: (1) expanding the persona library beyond 140 and deepening existing personas, (2) evaluating additional language support, with Arabic as the priority, and (3) expanding our B2B channel across corporate wellness, university counseling centers, and insurance partnerships. We regularly announce developments to our users via in-app notifications, newsletter, and our social media channels.